Terms and Conditions

1. Scope and Provider

These Terms and Conditions govern the use of the online service CPI Transporter (the “Service”), provided by Contiva GmbH, Yokohamastr. 2, 20457 Hamburg, Germany (the “Provider”). Deviating terms of the user do not apply unless the Provider has agreed to them in text form.

Provider details, commercial register and VAT identification number can be found in the Imprint.

2. Subject Matter and Scope of Services

The Service enables the transport of SAP Cloud Integration design-time artifacts — Integration Flows, Message Mappings, Script Collections and Value Mappings — between integration packages of the same tenant (intra-tenant) and between different tenants (cross-system).

The Service is provided as software-as-a-service. No installation on the user’s systems is required. The Provider may develop, extend and change the Service, as long as the agreed core functionality is preserved.

Every transport function is available in every plan, without a volume limit. Collaboration functions that presuppose a group of users — sharing systems and transport landscapes with the team, the shared team history and its export, the role model and the approval procedure for protected target systems — require an active subscription with at least 2 seats, or an instance license (Enterprise, Partner). One exception to the absence of limits: transport runs started without an account draw from a shared pool of 5 runs per target system and calendar month, consumed by all users transporting into that system while not signed in. This limit serves to prevent misuse and does not constitute a plan feature. One transport run means one transport process started, irrespective of the number of artifacts it contains. An availability of 100 % is not owed; maintenance windows are announced where reasonably possible.

3. Registration, Conclusion of Contract and Payment

The Individual plan can be used without an account and free of charge.

Two separate contractual routes exist. The Team plan is sold through Paddle as merchant of record (see below). The Enterprise and Partner plans — each operated as the customer's own instance — are contracted with the Provider directly: a contract is concluded when the Provider confirms the order, and use of the instance is additionally governed by the licence agreement supplied with it (EULA) together with a data processing agreement. Invoicing is annual and made by the Provider; Paddle is not involved.

For the Team plan, purchases are made through Paddle as merchant of record (Paddle.com Market Ltd.; the selling entity is stated on the invoice). Paddle sells the subscription in its own name, issues the invoice and remits any applicable VAT. The purchase contract is therefore concluded with Paddle, not with the Provider; Paddle's buyer terms apply to payment, billing, taxes and refunds. The Provider remains your contractual partner for the provision of the software itself under these terms.

The Provider does not receive or store complete payment card data. The user is responsible for the accuracy of the billing data provided.

4. User Rights and Obligations

The user receives a non-exclusive, non-transferable right to use the Service for the duration of the contract for their own business purposes.

• The user is responsible for the SAP credentials entered and for the permissions of the service keys used.
• The user ensures that transports are permitted under their internal change management rules.
• Reverse engineering and any use that impairs the availability of the Service are not permitted. Automated access is allowed exclusively through the interface provided for it (/api/v1) using a personal access token; the monthly transport allowance applies there unchanged. Tokens must not be passed on to third parties.
• The user may not transport content that infringes third-party rights or applicable law.

5. Prices, Payment Terms, Term and Termination of the Team Plan

The Team plan costs 29.00 EUR per seat and month including statutory VAT, unless otherwise agreed. Billing is monthly in advance.

The contract runs for an indefinite period and may be terminated by either party at the end of the current billing period. Termination is possible at any time through the customer portal or in text form. After termination, the account reverts to the free version.

6. Liability

The Provider is liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act.

In case of slight negligence, the Provider is liable only for the breach of material contractual obligations and limited to the foreseeable damage typical for this type of contract. Liability for indirect damage, loss of profit and loss of data is excluded in case of slight negligence, provided the user has not maintained appropriate backups. The user is obliged to create a backup of the affected artifacts before every transport.

7. Data Privacy

By default, system credentials are stored exclusively in the user’s browser, encrypted with AES-256-GCM using a non-extractable key. They are transmitted to the Provider’s server only for the duration of an individual request, because browsers cannot address SAP CPI tenants directly for technical reasons (CORS). Details are set out in the Privacy Policy.

8. Warranty and Defect Claims

The Provider maintains the Service in a condition suitable for contractual use. Defects are to be reported without undue delay in text form. The Provider will remedy reproducible defects within a reasonable period.

9. Changes to these Terms and Conditions

The Provider may amend these Terms with effect for the future where this is necessary for legal or technical reasons. Users will be informed of substantial changes at least four weeks in advance. If the user does not object within this period, the changes are deemed accepted.

10. Contact

Contiva GmbH, Yokohamastr. 2, 20457 Hamburg, Germany. Email: [email protected]

11. Final Provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the user is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is Hamburg. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.